Will I get my balance back if I activate self-exclusion?

Yes. Even after self-exclusion is activated, you can still withdraw any remaining balance from your account. Only new betting will be blocked. Contact support to process your withdrawal.

Can I change my deposit limit after it's been set?

Reducing your limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this is designed to prevent impulsive over-betting in the heat of the moment.

How can X Bajiee help if a family member has developed a gambling problem?

If you suspect a family member is struggling with a betting addiction, contact us at support@xbajiee.click. We can investigate accounts on third-party request and, where necessary, assist with the self-exclusion process.

Are the responsible gaming tools free to use?

Yes, all responsible gaming tools on X Bajiee are completely free to use. Deposit limits, loss limits, self-exclusion — everything is available at no charge directly from your account settings.

Can I start playing again after self-exclusion?

Temporary self-exclusions expire automatically once the set period ends. To lift a long-term or permanent self-exclusion, you'll need to contact support and observe a mandatory cooling-off period.

x bajiee | Responsible Gaming and Safe Betting Tools

1 Introduction — Why Responsible Gambling Matters

X Bajiee believes online betting can be a genuinely enjoyable experience — as long as it's done in a controlled and mindful way. Responsible gambling means knowing your limits, sticking to a budget, and keeping betting in its proper place in your life.

Millions of Bangladeshi users play on our platform every day, and every one of them matters to us. That's why X Bajiee never compromises on responsible gaming. We want you to keep enjoying the experience long-term — without falling into financial or mental health difficulties.

On this page, we cover every aspect of responsible gaming in detail — from recognizing the signs of addiction to setting limits and knowing where to get help.

Remember: Betting is entertainment. Don't chase losses by placing more bets — that's one of the first signs of addiction.

2 What Is Betting Addiction?

Betting addiction, like any gambling disorder, is a mental health condition that develops gradually. Its impact goes beyond financial loss — it can seriously affect family relationships and overall mental wellbeing.

Betting addiction typically becomes a problem when a person:

You want to stop betting, but you just can't.
You keep betting in an attempt to recover money you've lost.
You bet using household money or borrowed funds.
You hide your betting activity from family.
Feeling restless or irritable when not betting.

For every user who follows X Bajiee's responsible gaming policy, these risks can be significantly reduced.

The World Health Organization (WHO) recognizes gambling addiction as a legitimate mental health condition. With the right support, recovery is possible.

3 Recognise the Warning Signs

The first step to responsible gambling is staying aware of your own habits. If you or someone you know is showing any of the signs below, it may be time to take action:

Spending more on betting than your budget allows

Feeling angry or upset after a loss

Hiding your betting from family or friends

Chasing losses by placing more bets to win back what you have lost

Unable to focus on sleep, eating, or work

Betting with borrowed money or household funds

Repeated failed attempts to stop betting

Chasing big wins and coming back again and again

If you notice three or more of these signs, contact X Bajiee Support immediately or activate self-exclusion.

4 Self-Assessment Test

Ask yourself these questions honestly to assess your own betting habits:

Responsible Gaming Self-Assessment

If you answer "Yes" to any of the questions below, it's time to take a closer look.

1

Have you ever spent more on betting than you originally planned?

2

Have you bet more in an attempt to win back money you've lost?

3

Have you had arguments or conflicts with family or friends over betting?

4

Have you neglected work, studies, or family responsibilities because of betting?

5

Do you feel restless or uneasy when you try to take a break from betting?

6

Have you ever bet using household money or borrowed funds?

If you answered yes to one or more of these questions, please contact our support team or use the self-exclusion and limit-setting tools below.

5 X Bajiee Protection Tools

To promote responsible gaming, X Bajiee provides a range of practical tools. All of them are easily accessible from your account settings:

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be allowed.

Loss Limit

Decide in advance how much you are willing to lose within a set period. Once that limit is hit, your account will automatically stop all betting activity.

Session Time Limit

Set a session time limit for yourself. When your time is up, you'll receive an automatic break reminder.

Temporary Break

Take a temporary break lasting anywhere from 24 hours to 30 days. During this period, betting through your account will not be possible.

Reality Check

You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've spent.

Self-Exclusion

Activate long-term self-exclusion. Once enabled, it cannot be easily reversed — even at your own request.

6 Self-Exclusion Process

Self-exclusion is the most powerful protection tool available. Once activated, it suspends all betting activity on your account for a specified period.

1

Go to Account Settings

After logging in, click your profile icon in the top right and select the "Responsible Gambling" option.

2

Select the Self-Exclusion Option

Click the "Self-Exclusion" button. You'll be prompted to choose a duration — 6 months, 1 year, or permanent.

3

Set Your Duration

Choose a duration that works for you. To lift a permanent self-exclusion, you'll need to contact Support.

4

Confirm

Confirm your agreement on the confirmation prompt. Self-exclusion takes effect immediately and you'll receive an SMS confirmation.

If you attempt to open a new account during an active self-exclusion, our system will automatically detect and block it. We take every precaution to ensure responsible play.

7 Smart Budget Management

The most effective way to gamble responsibly is to have a clear budget plan. Before you start betting on X Bajiee, keep the following in mind:

Only bet from your entertainment budget: Treat betting like any other entertainment expense — the same way you'd budget for a movie or a meal out. Never use household money.
Set a Daily or Weekly Limit: Use X Bajiee's deposit limit feature — it's one of the most effective ways to protect yourself.
Accept your losses: There are no guaranteed wins in betting. If you lose, treat it as the cost of entertainment — nothing more.
Know When to Stop After a Win: On a good day, set aside some of your winnings rather than putting everything back on the line.
Don't Bet When You're Emotional: Avoid making decisions when you're angry, upset, or under stress.
Take Regular Breaks: Build a habit of not playing beyond a set amount of time each day.

8 Guidelines for Parents

X Bajiee is strictly for users aged 18 and above. We have rigorous age verification measures in place to ensure minors cannot access the platform.

However, parents also have certain responsibilities:

Keep your account password secure and out of reach of children.
Use parental control software on your mobile or computer.
Have open conversations with your children about safe and responsible internet use.
Use browser filters to restrict minors from accessing betting sites.

If you suspect a minor is using X Bajiee, please report it immediately at support@xbajiee.click. We will take prompt action.

9 Where Can You Find Support?

If you feel betting is getting out of your control, seeking help isn't a sign of weakness — it takes courage. X Bajiee is always here for you.

X Bajiee Support: Reach out via support@xbajiee.click or Live Chat. Our Bangla-speaking responsible gaming specialists are here to help.
Talk to Your Family: Talk openly with the people close to you. Don't face it alone — reach out for support.
Mental Health Professional: Consult a mental health professional in Bangladesh. You can also reach the National Mental Health Helpline (Kaan Pete Roi: 01779-554391).

X Bajiee Support Email: support@xbajiee.click | Response time: within 48 hours. Responsible gambling enquiries are handled as a priority.

X Bajiee Responsible Gaming – Stay Safe, Play Smart